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Fully-tracked Goods

We offer tracking notification at several stages through to final delivery to the recipient. The delivery information is available within 24 to 48 hours.

In order to meet the needs of your international customers, you can choose between different delivery alternatives and two levels of insurance protection, allowing you to cover your shipments according to your needs.

You can choose e-mail notification as an additional option, which allows the recipient to be informed effortlessly about delivery status. With the track & trace link you can allow the recipient to trace the parcel to its location.

You can choose between two home delivery options. Send your parcel to the mailbox of the recipient or choose personal delivery, where the parcel is handed over directly to the recipient upon signature.

Sending goods worldwide has never been easier. One contract, one single system for preparation and tracking, including access to many local delivery partners specialised in B2C.

Tracking: Departure to destination country
Arrival in destination country
Delivery to recipient
Mandatory choice: Mailbox delivery (without signature)
Personal delivery (with signature)
Options: Email notification
Insurance €45/parcel
Insurance €500/parcel (only for personal delivery)
Weight: 0–2kg
Minimum dimension:
Maximum dimension:
15 cm length, 11 cm height
60 cm length, height or width
90 cm total length + height + width

Additional Services

Enhance the efficiency of your international delivery with our value added services.

Dispatch preparation

Dispatch preparation

Optimise your shipments by using our professional services for all key aspects of the dispatch. We advise you on the right choice of packaging, address format or parcel labelling.

Customs and VAT advice

Customs and VAT advice

Take advantage of our many years of experience and local representation in the key destination markets by drawing on our up-to-the-minute knowledge. We ensure that your products reach their cross-border destination outside the EU with optimal efficiency.

Returns management

Returns management

With the prepaid return service, your customer can return the product free of charge. You take over the postage costs and provide a pre-printed return label to your customer.
An easy solution to simplify the returns process for your customers and enhance their confidence in buying goods abroad.

eShopWorld provides cross border e-commerce solutions and services that enable online retailers to easily extend sales to global shoppers, offering them a superb international shopping experience.