What's happening in the French e-commerce market? (Get the full…
As part of the research for their French e-commerce retail sector report, RetailX spoke with Arnaud Lorant, Asendia’s Head of e-commerce…
Chilly’s Bottles is a London based business, founded in 2010 by James Butterfield. He started a small business distributing the bottles from home, since then the business has immensely grown and James acquired a partner, Tim Bouscarle, where they worked together to crowdfund and rebrand the product. Now achieving high volumes of orders with the bottles, the future plan is to extend their product range.
When Chilly’s Bottles first got in contact with Asendia they were looking for an affordable European fulfilment service to look after the pick and pack and distribution for overseas orders. They wanted a service that would save them time and hassle by choosing a company that could fulfil and distribute from one location.
Asendia's fulfilment centre in Bedford provides everything Chilly's needs under one roof, with flexible storage, pick and pack that can be scaled and a desire to support them in their international growth.
The fact we also have our own international parcel solution was hugely attractive. With thousands of orders from international customers as well as from within the UK, the best solution for Chilly’s Bottles was to use our Premium Goods parcel solution. With reliable end-to-end tracking, customer notifications, and cost-effective pricing, this solution has shown great benefit for Chilly’s Bottles.
Being based in the UK was a great advantage for Chilly's, along with the opportunity to utilise Asendia's fulfilment centres in Asia and the USA in the future when they take on those markets.
Working with Asendia has provided us with a whole new opportunity for the European market and having a high level of responsiveness and support from our account manager frees up our time so we are able to focus on the aspects of the business that we know best.