Canada – Update on strike

29 November, 2018

Canada Post asks us to inform other Union member countries and their designated operators regarding the ongoing negotiations with the Canadian Union of Postal Workers (CUPW).

As of noon Eastern Time on Tuesday, 27 November 2018, the CUPW is no longer in a legal strike position following the passage of legislation by the Government of Canada. Designated operators can now resume the sending of mail to our exchange offices in Toronto, Montreal and Vancouver.

Our network is experiencing severe mail and parcel backlogs, and parcel backlogs are expected to worsen significantly with the arrival of large volumes of online orders from Black Friday and Cyber Monday sales this week. To allow us to minimize the significant delays that are expected in the processing and delivery of packages, we request that members prioritize the dispatching of committed services, including EMS, air parcels and express products.

Canada Post is unable to honour its delivery standards for any product because of the backlogs created by rotating strikes and labour disruptions.

While Canada Post is operational and continues to try to minimize service impacts, there are delivery delays across the country. Right now, there may be delays of up to several weeks for parcels arriving from other countries, but the delays should diminish gradually through December and into the New Year. However, it may be March 2019 before we are able to meet our normal delivery standards. The letter-mail backlog is expected to be cleared and deliveries back to normal by 25 December. In managing these unprecedented backlogs, Canada Post is committed to protecting the health and safety of its employees.

nce Canada Post receives mail or parcels from customers, it will process and deliver as much as possible on a first-in, first-out basis. International items will require screening by the Canada Border Services Agency, with which we are working to manage the significant existing backlog.

This has been a very difficult situation for all involved, especially customers. Canada Post thanks all Union member countries and their designated operators for their patience and understanding over the past few weeks.