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About Asendia

We empower businesses to grow across borders with a range of international e-commerce and mail delivery services.

Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories.

 

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Asendia is located in 4 continents and delivers parcels & mail worldwide

Europe
OFFICES IN 12 EUROPEAN COUNTRIES
Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Norway   /  Netherlands  /  Spain   /  Sweden  /  SwitzerlandUnited Kingdom
 
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USA
WE HAVE OPERATIONS ACROSS NORTH AMERICA
 
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North Asia
OPERATIONS IN NORTH ASIA
 

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Oceania
OPERATIONS ACROSS AUSTRALIA & NEW ZEALAND
 

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Ireland
Asendia has partnered with An Post for their Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland.
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Middle East
 Asendia has partnered with Israel Post, the largest last-mile provider in the country.  
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India

DTDC, a leading Indian Express and Parcel Service Provider, have a strategic partnership with Asendia to offer Indian retailers access to Asendia's global network. Competitive tracked solutions are available to key destinations such as the USA, UK, Australia and Canada.

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Asia

Asendia is partners with Selluseller, the Asian market is dominated by marketplaces, and with Selluseller’s SaaS platform you can manage inventory, orders, pricing and product catalogue across 40+ marketplaces in Asia.

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South Asia
OPERATIONS IN SOUTH ASIA
 

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Unrivalled mail heritage and innovating in e-commerce

 

Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value added services too, including returns, fulfilment and lettershop, and we have acquired a number of companies to enhance our services, including eshopworld a global e-commerce software business.

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La Poste and Swiss Post

Founded in 2012, Asendia has the combined expertise of over 1,500 employees across 4 continents.

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32 Global locations

Operations in North America, Europe, Asia and Oceania and final-mile delivery partners across the globe.

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Delivering Worldwide

Our e-PAQ parcel solutions and mail services are global and we deliver millions of items each month.

 

 

Our Vision, Mission & Values

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Our Vision

Our vision is to deliver on our promise to make cross-border e-commerce and mail easy and reliable, worldwide. That means we make it easy for you to get your mail, publications and packages out to your customers, wherever they are in the world. We support your e-commerce operation with efficient and dependable delivery and returns services. Whether you need help with large numbers of items or you're starting out and growing, we provide easy-to-use services you can rely on, so you can focus on developing your business.

 

Our Mission

We want to excel in every interaction with our customers. So we look for innovative ways to make your experience even better. We are determined to grow sustainably, taking a responsible attitude to the world around us. As a global business, we're proud of the way we collaborate across borders. We are trusted specialists in France and Switzerland and now established throughout Europe, North America, Asia and Oceania.

 

Our Values
Putting the customer at the center: Asendia is committed to putting the customer at the center of everything we do, which is why we stand for trust, friendliness, and ease of use.

Sustainable future: Sustainability is one of our key priorities – we aim for reducing our own impact on the environment, along with supporting and advising our customers with their own sustainability objectives.

 

Our Management Team

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Marc Pontet
Chief Executive Officer
Imke Boer
Head of Continental Europe
Matthieu Martin
Chief Finance Officer
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Barbara Saskia Schielke
Chief Human Resources Officer
 
Renaud Marlière
Chief Business Development Officer
 
André Maurer
Deputy-CEO, Chief Supply Chain Management Officer
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Lionel Berthe
Head of Asia Pacific
 
Marina Bartetzko
Deputy-CEO, Head of Asendia Switzerland & Asendia Press
 
Sonia Scharfman
Deputy-CEO, Head of Asendia France
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Rob DiVincenzo
CEO Asendia USA
 
Simon Batt
CEO Asendia UK
 
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Acquisitions and Partnerships

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We are committed to continually improve and expand our services to the benefit of our customers. In recent years we have taken big steps to achieve this through acquisitions and strategic partnerships.

esw logoAsendia acquired full ownership of ESW in 2021.

ESW is the complete enterprise commerce solution for iconic brands looking to accelerate growth within and across borders. With ease and speed.

With their innovative technology, you can optimise the end-to-end customer journey; from customer acquisition and checkout, and all the way to shipping and returns.

 

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Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services. 

 

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Premium Partners

Asendia works hand-in-hand with postal and parcel operators in over 200 countries and territories. However in some regions we have Premium Partnerships which provide Asendia's customers with even more benefits.

 

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Asendia has partnered with An Post's Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland. Asendia is your expert for cross-border deliveries from 17 countries worldwide, and An Post is the most experienced and trusted ecommerce parcel delivery company in Ireland. Hand-in-hand we work to provide an excellent customer experience for you and your Irish customers.

 

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In 2016, Asendia signed a sales partnership with Israel Post for e-commerce parcel solutions to Israel. This partnership will unlock potential for retailers looking to expand their commerce to Israel, a destination with many opportunities. Israel Post is the largest last mile provider in the country and the deal with Asendia not only offers excellent value for money but also ensures parcels injected into their parcel network are expedited.

 

 

Sustainability taken seriously

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Our founding companies La Poste and Swiss Post were ahead of their time with sustainable initiatives and carbon offsetting. In fact, La Poste was the first delivery operator in the world to reach carbon neutrality by 2012 for mail, parcel, express and digital services.

At Asendia, we are proudly continuing that heritage with sustainability as a core focus.

 

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As of 2022, not only does Asendia offset all international transport emissions, we also include those by our delivery partners, parcel returns, our building emissions, machinery, and necessary business travel.

 

Find out more

 

 

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