Asendia: About our team, mission and values

Asendia's Vision 2025

Customers come first and we support their international ambitions through smart technology and agile logistics excellence.

We provide brands with digital solutions improving consumers’ online shopping experience and connect retailers with marketplaces.

We give our customers access to global markets through our extensive and innovative distribution solutions, harnessing our worldwide postal partnerships.

Our Values

Putting the customer at the center: Asendia is committed to putting the customer at the center of everything we do, which is why we stand for trust, friendliness, and ease of use.

Sustainable future: Sustainability is one of our key priorities – we aim for reducing our own impact on the environment, along with supporting and advising our customers with their own sustainability objectives.

Acquisitions and Partnerships

We are committed to continually improve and expand our services to the benefit of our customers. In recent years we have taken big steps to achieve this through acquisitions and strategic partnerships.

Asendia acquired full ownership of ESW in 2021.

ESW is the complete enterprise commerce solution for iconic brands looking to accelerate growth within and across borders. With ease and speed.

With their innovative technology, you can optimise the end-to-end customer journey; from customer acquisition and checkout, and all the way to shipping and returns.

Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services.

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Premium Partners

Asendia works hand-in-hand with postal and parcel operators in over 200 countries and territories. However in some regions we have Premium Partnerships which provide Asendia's customers with even more benefits.

Asendia has partnered with An Post's Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland. Asendia is your expert for cross-border deliveries from 17 countries worldwide, and An Post is the most experienced and trusted ecommerce parcel delivery company in Ireland. Hand-in-hand we work to provide an excellent customer experience for you and your Irish customers.

In 2016, Asendia signed a sales partnership with Israel Post for e-commerce parcel solutions to Israel. This partnership will unlock potential for retailers looking to expand their commerce to Israel, a destination with many opportunities. Israel Post is the largest last mile provider in the country and the deal with Asendia not only offers excellent value for money but also ensures parcels injected into their parcel network are expedited.

Sustainability taken seriously

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Our founding companies La Poste and Swiss Post were ahead of their time with sustainable initiatives and carbon offsetting. In fact, La Poste was the first delivery operator in the world to reach carbon neutrality by 2012 for mail, parcel, express and digital services.

At Asendia, we are proudly continuing that heritage with sustainability as a core focus.

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As of 2022, not only does Asendia offset all international transport emissions, we also include those by our delivery partners, parcel returns, our building emissions, machinery, and necessary business travel.

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