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About Asendia

We make cross-border commerce easy, reliable, and sustainable - worldwide.

 

Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories.

 

Logo_La_Poste    Swiss Post logo

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Asendia is located in 4 continents and delivers parcels & mail worldwide

Europe
OFFICES IN 12 EUROPEAN COUNTRIES
Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Netherlands  /  Spain   /  Sweden  /  SwitzerlandUnited Kingdom
 
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USA
WE HAVE OPERATIONS ACROSS NORTH AMERICA
 
Asendia UK Staff Asendia USA offices Asendia USA employee Asendia Customer Service man Asendia USA siteAsendia USA main site
 
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North Asia
OPERATIONS IN NORTH ASIA
 

Asendia hong kong parce Asendia logoAsendia Singapore MeetingAsendia logo on parcel Asendia Singapore Workingcustomer service hong kongAsendia employee customer service-1

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Oceania
OPERATIONS ACROSS AUSTRALIA & NEW ZEALAND
 

Asendia women sorting e-paq Asendia bag unknown-1592381764600 ecomm picnpackAsendia staff working on sorting

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Ireland
Asendia has partnered with An Post for their Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland.
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Middle East

Asendia has partnered with Emirates Post Group (EPG), the logistics market enabler of the United Arab Emirates (UAE) to cover the complete range of e-PAQ services (Standard, Plus and Select) in the GCC countries and Middle East.  

Emirates Post reveals new look - Parcel and Postal ...

 
 Asendia has partnered with Israel Post, the largest last-mile provider in Israel.  
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India

DTDC, a leading Indian Express and Parcel Service Provider, have a strategic partnership with Asendia to offer Indian retailers access to Asendia's global network. Competitive tracked solutions are available to key destinations such as the USA, UK, Australia and Canada.

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Asia

Asendia is partners with Selluseller, the Asian market is dominated by marketplaces, and with Selluseller’s SaaS platform you can manage inventory, orders, pricing and product catalogue across 40+ marketplaces in Asia.

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South Asia
OPERATIONS IN SOUTH ASIA
 

Asendia hong kong parce Asendia logoAsendia Singapore MeetingAsendia logo on parcel Asendia Singapore Workingcustomer service hong kongAsendia employee customer service-1

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Asendia Europe
OFFICES IN 11 COUNTRIES
Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Norway   /  Netherlands  /  Spain   /  Sweden  /  United Kingdom
 
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Unrivalled mail heritage and innovating in e-commerce

 

Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value added services too, including returns, fulfilment and lettershop, and we have acquired a number of companies to enhance our services, including eshopworld a global e-commerce software business.

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La Poste and Swiss Post

Founded in 2012, Asendia has the combined expertise of over 1,500 employees across 4 continents.

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32 Global locations

Operations in North America, Europe, Asia and Oceania and final-mile delivery partners across the globe.

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Delivering Worldwide

Our e-PAQ parcel solutions and mail services are global and we deliver millions of items each month.

Asendia's Vision 2025

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Customers come first and we support their international ambitions through smart technology and agile logistics excellence.
 
We provide brands with digital solutions improving consumers’ online shopping experience and connect retailers with marketplaces.
 
We give our customers access to global markets through our extensive and innovative distribution solutions, harnessing our worldwide postal partnerships.
 
 
Our Values
Putting the customer at the center: Asendia is committed to putting the customer at the center of everything we do, which is why we stand for trust, friendliness, and ease of use.

Sustainable future: Sustainability is one of our key priorities – we aim for reducing our own impact on the environment, along with supporting and advising our customers with their own sustainability objectives.
 

Our Management Team

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Simon Batt
Chief Executive Officer

 

19_Management_Matthieu_Martin
Matthieu Martin
Chief Finance Officer

 

19_Management_Barbara_Schielke
 Barbara Saskia Schielke
Chief HR and CSR Officer

 

19_Management_Andre_Maurer_Deputy_CEO
 André Maurer
Chief Supply Chain Management Officer

 

19_Management_Marina_Bartetzko_Switzerland
 Marina Bartetzko
CEO International Mail & Parcels, Logistics Services Swiss Post 

 

19_Management_Sonia_Scharfman_France
 Sonia Scharfman
Director International Business Unit Colissimo Groupe La Poste

 

19_Management_Lionel_Berthe_Asia_Pacific
 Lionel Berthe
Head of Asia Pacific
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Imke Boer
Head of Continental Europe

 

Renaud Marliere-1
 Renaud Marlière
CEO Asendia UK
19_Management_Rob_DiVincenzo_USA
 Rob DiVincenzo
CEO Asendia USA
Domenico Pereira
 Domenico Pereira
Chief Marketing Officer

 

 

Acquisitions and Partnerships

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We are committed to continually improve and expand our services to the benefit of our customers. In recent years we have taken big steps to achieve this through acquisitions and strategic partnerships.

 

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Asendia acquired full ownership of ESW in 2021.

ESW is the complete enterprise commerce solution for iconic brands looking to accelerate growth within and across borders. With ease and speed.

With their innovative technology, you can optimise the end-to-end customer journey; from customer acquisition and checkout, and all the way to shipping and returns.

 

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Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services. 

 

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Premium Partners

Asendia works hand-in-hand with postal and parcel operators in over 200 countries and territories. However in some regions we have Premium Partnerships which provide Asendia's customers with even more benefits.

 

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Asendia has partnered with An Post's Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland. Asendia is your expert for cross-border deliveries from 17 countries worldwide, and An Post is the most experienced and trusted ecommerce parcel delivery company in Ireland. Hand-in-hand we work to provide an excellent customer experience for you and your Irish customers.

 

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In 2016, Asendia signed a sales partnership with Israel Post for e-commerce parcel solutions to Israel. This partnership will unlock potential for retailers looking to expand their commerce to Israel, a destination with many opportunities. Israel Post is the largest last mile provider in the country and the deal with Asendia not only offers excellent value for money but also ensures parcels injected into their parcel network are expedited.

 

 

Sustainability taken seriously

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Our founding companies La Poste and Swiss Post were ahead of their time with sustainable initiatives and carbon offsetting. In fact, La Poste was the first delivery operator in the world to reach carbon neutrality by 2012 for mail, parcel, express and digital services.
At Asendia, we are proudly continuing that heritage with sustainability as a core focus.
 
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As of 2022, not only does Asendia offset all international transport emissions, we also include those by our delivery partners, parcel returns, our building emissions, machinery, and necessary business travel.