Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

25 April, 2025

Rep. of Korea  -  Suspension of postal deliveries on 1 May  

The designated operator of the Rep. of Korea, Korea Post, wishes to inform the designated operators of Union member countries that, owing to a policy…
23 April, 2025

Italy – Update on IT problems

Further to EmIS 059/2025, the designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators…

11 April, 2025

Thailand - Back to normal

Further to EmIS 053/2025, the designated operator of Thailand, Thailand Post, wishes to inform Union member countries and their designated operators that…
7 April, 2025

Morocco - Fire

The designated operator of Morocco, Poste Maroc, would like to inform other Union member countries and their designated operators that it has declared a…
7 April, 2025

Italy - IT problems

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that, owing to technical…
2 April, 2025

Botswana - Temporary service disruption

The designated operator of Botswana, BotswanaPost, wishes to inform Union member countries and their designated operators that a cybersecurity incident…
2 April, 2025

Thailand - Earthquake

The designated operator of Thailand, Thailand Post, wishes to inform Union member countries and their designated operators that the 8.2-magnitude…
2 April, 2025

Bosnia and Herzegovina - Back to normal

Further to EmIS message 164/2024, one of the designated operators of Bosnia and Herzegovina, JP BH Pošta Sarajevo, would like to inform Union member…
2 April, 2025

Slovakia - Update on foot-and-mouth disease

Further to EmIS 052/2025, the designated operator of Slovakia, Slovenská pošta, wishes to inform Union member countries and their designated operators of…
28 March, 2025

Slovakia - Foot-and-mouth disease

The designated operator of Slovakia, Slovenská pošta, wishes to inform Union member countries and their designated operators that, owing to an…
28 March, 2025

Mexico - Back to normal

Further to EmIS 153/2023 and 021/2024, the designated operator of Mexico, Servicio Postal Mexicano, wishes to inform other Union member countries and…
27 March, 2025

Belgium - National strike

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that the major Belgian trade…
27 March, 2025

Italy - Back to normal

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that, further to the issues…
27 March, 2025

Romania - Relocation of Bucharest office of exchange

The designated operator of Romania, Poșta Română, would like to inform the designated operators of other Union member countries that the Bucharest office…
27 March, 2025

Italy - Catania International Airport closure during night-time hours

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that Catania International…
27 March, 2025

Malta  -  New national import system

The designated operator of Malta, MaltaPost, wishes to inform other Union member countries and their designated operators that, owing to the…
27 March, 2025

Italy - Update following flooding

Further to EmIS 037/2025, the designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators…
27 March, 2025

Georgia - Back to normal

Further to EmIS message 024/2025, the designated operator of Georgia, Georgian Post, wishes to inform other Union member countries and their designated…
20 March, 2025

Democratic Republic of the Congo  -  Major disruption to postal operations

The designated operator of the Democratic Republic of the Congo, Société Congolaise des Postes et Télécommunications (SCPT), wishes to inform other Union…

20 March, 2025

Italy - Back to normal

Further to EmIS 033/2025, the designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators…
20 March, 2025

Italy - Flooding

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that adverse weather…
17 March, 2025

Australia - Back to normal

Further to EmIS 028/2025, the designated operator of Australia, Australia Post, wishes to inform other Union member countries and their designated…
27 February, 2025

Suriname  -  Strike

The designated operator of Suriname, Suriname Postal Corporation (Surpost), wishes to inform other Union member countries and their designated operators…

27 February, 2025

Georgia - Service disruption due to weather

The designated operator of Georgia, Georgian Post, wishes to inform other Union member countries and their designated operators that, that, owing to very…
27 February, 2025

Mauritius - Tropical cyclone Garance

The designated operator of Mauritius, Mauritius Post, wishes to inform other Union member countries and their designated operators that Mauritius has been…
26 February, 2025

Greece  -  Strike

The designated operator of Greece, Hellenic Post, would like to inform other Union member countries and their designated operators that the Confederation…
20 February, 2025

Côte d’Ivoire - Back to normal

Further to EmIS 012/2025, the designated operator of Côte d’Ivoire, La Poste de Côte d’Ivoire, wishes to inform other Union member countries and their…
18 February, 2025

Finland  -  Strike

The designated operator of Finland, Posti Jakelu Ltd, asks us to inform other Union member countries and their designated operators that the PAM Service…

18 February, 2025

Belgium - Update on national strike

Further to EmIS 014/2025, the designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that,…
14 February, 2025

French Polynesia - Restored transmission of EDI messages

Further to EmIS 216/2024, the Office of Posts and Telecommunications (OPT-PF), France’s designated operator for French Polynesia, wishes to inform…