Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

21 January, 2022

Tonga – State of emergency

Tonga Post, would like to inform Union member countries and their designated operators that a state of emergency has been declared in the Kingdom of Tonga…
20 January, 2022

Canada – Lifting of state of emergency

Canada Post, asks us to inform other Union member countries and their designated operators that the state of emergency declared in the province of British…
17 January, 2022

Morocco – Update on the situation with regard to COVID-19

Poste Maroc, wishes to inform other Union member countries and their designated operators that, following an increase in COVID-19 infections among its…
17 January, 2022

Malta – Update on postal operations in view of COVID-19

MaltaPost, wishes to inform other Union member countries and their designated operators that an increase in the COVID-19 infection rate is causing…
12 January, 2022

Viet Nam – Lifting of measures to limit the spread of COVID-19

VNPost, wishes to inform other Union member countries and their designated operators that the COVID-19 situation in Viet Nam has now improved sufficiently…

12 January, 2022

United States of America – Reminder of closure of the USPS office of…

The United States Postal Service (USPS), would like to remind Union member countries and their designated operators to advise their office of exchange…

6 January, 2022

Malaysia – Update on heavy rains and flooding

Pos Malaysia, asks us to update other Union member countries and their designated operators as to the areas currently affected by flooding, in which there…

30 December, 2021

Thailand - Back to normal

Further to EmIS 239/2021 and 255/2021, the designated operator of Thailand, Thailand Post, would like to inform other Union member countries and their…
28 December, 2021

Malaysia – Update on heavy rains and flooding

Further to EmIS 302/2021, the designated operator of Malaysia, Pos Malaysia, asks us to inform other Union member countries and their designated operators…

24 December, 2021

Malaysia – Heavy rains and flooding

Pos Malaysia, asks us to inform other Union member countries and their designated operators that the country is experiencing heavy rains and extensive…

23 December, 2021

Georgia – Temporary closure of Tbilisi IMPC

The Georgian Post, wishes to inform other Union member countries and their designated operators that, owing to the COVID-19 pandemic, the international…

23 December, 2021

New Zealand - Resumption of transit mails to Pacific Island countries

New Zealand Post, asks us to inform other Union member countries and their designated operators that the dispatch of transit mail to Fiji, New Caledonia…
20 December, 2021

Italy - Update on IT issues

Poste Italiane, wishes to provide other Union member countries and their designated operators with the following update:

On 17 December 2021, Poste…

20 December, 2021

Liechtenstein – Back to normal

Liechtensteinische Post, asks us to inform other Union member countries and their designated operators that the special measures implemented as a result…

20 December, 2021

United States of America – Closure of the USPS office of exchange at San…

The United States Postal Service (USPS) recommended that designated operators make arrangements to send their international mail dispatches to alternative…

20 December, 2021

Philippines – Typhoon

PHLPost, informs other Union member countries and their designated operators that Typhoon Odette (international name Typhoon Rai) has affected certain…

17 December, 2021

Latvia – Back to normal

The designated operator of Latvia, Latvijas Pasts, wishes to inform other Union member countries and their designated operators that the heavy snowfall in…

17 December, 2021

Spain - Update on IT issues

The designated operator of Spain, S.E. Correos y Telégrafos, asks us to inform other Union member countries and their designated operators that the…

17 December, 2021

Georgia – Lifting of measures to minimize the spread of COVID-19

​The designated operator of Georgia, Georgian Post, wishes to inform other Union member countries and their designated operators that the Government of…
7 December, 2021

Saint Vincent and the Grenadines - Return to normal following volcanic…

SVG Post, asks us to inform other Union member countries and their designated operators that the emergency situation resulting from the explosive eruption…
7 December, 2021

New Zealand - Suspension/delays regarding transit mails to certain Pacific…

New Zealand Post, asks us to inform other Union member countries and their designated operators that it is currently unable to provide transit services to…
3 December, 2021

Latvia – Heavy snowfall

Latvijas Pasts, would like to inform other Union member countries and their designated operators that heavy snow throughout Latvia since 2 December has…

3 December, 2021

Morocco – Measures to minimize the spread of COVID-19

​Poste Maroc, asks us to inform other Union member countries and their designated operators that, following the latest developments with COVID-19, and in…
3 December, 2021

Italy - Update on IT issues

Poste Italiane, wishes to provide other Union member countries and their designated operators with the following update: 1 Further errors are being…
3 December, 2021

Australia – Update about delays at Melbourne offices of exchange

​Melbourne OE is again operating so postal dispatches can be resumed to Melbourne if they have been diverted to another Australian Post OE.
2 December, 2021

Spain – IT issues

Correos y Telégrafos S.A., S.M.E., asks us to inform other Union member countries and their designated operators that, owing to technical issues with the…

26 November, 2021

Italy – Return to normal after heavy rain

​Poste Italiane, wishes to inform other Union member countries and their designated operators that the heavy rain in the western part of Sicily has ended,…
26 November, 2021

Liechtenstein - Delays in the delivery of letter-post items

Liechtensteinische Post AG, asks us to inform other Union member countries and their designated operators that, owing to the fourth wave of COVID-19…
22 November, 2021

Canada - State of emergency

Canada Post thanks all Union member countries and their designated operators for their understanding. It will provide an update once the situation returns…
22 November, 2021

Georgia - Lockdown of verification unit serving Tbilisi IMPCs

Georgian Post, wishes to inform other Union member countries and their designated operators that, owing to an outbreak of COVID-19 infections, the…