Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

27 November, 2023

Italy – National strike

Poste Italiane, would like to inform Union member countries and their designated operators that certain Italian unions have announced a 24-hour…

27 November, 2023

Serbia – Back to normal

Post of Serbia, would like to inform other Union member countries and their designated operators that, following the unlawful suspension of work by a…
27 November, 2023

Niger – Resumption of normal operations (since 27/10)

All international postal operations have now resumed as normal since last 27/10
16 November, 2023

Italy – Back to normal

Poste Italiane, wishes to inform Union member countries and their designated operators that any disruption resulting from the flooding in Tuscany has now…
16 November, 2023

Fiji – Back to normal

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that operations will return to normal in all of its outlets…
14 November, 2023

Fiji – Tropical cyclone

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that all of its outlets will be closed tomorrow, 14 November…

7 November, 2023

Democratic Republic of the Congo – Back to normal following floods

Société Congolaise des Postes et Télécommunications (SCPT), wishes to inform Union member countries and their designated operators that, following floods…
7 November, 2023

Italy – Disruption owing to flooding in Tuscany

Poste Italiane, would like to inform Union member countries and their designated operators that the Tuscany region has been experiencing extreme weather…
2 November, 2023

Thailand – Back to normal

Thailand Post, would like to inform other Union member countries and their designated operators that all postal operations have returned to normal,…
2 November, 2023

Jamaica – Back to normal

Jamaica Post, wishes to inform other Union member countries and their designated operators that operations have resumed as normal at the central sorting…
31 October, 2023

Jamaica – Resumption of normal operations

Jamaica Post, wishes to inform other Union member countries and their designated operators that operations have resumed as normal at the central sorting…
27 October, 2023

Morocco – Return to normal after earthquake

Poste Maroc, would like to inform other Union member countries and their designated operators that postal operations have resumed as normal following the…
24 October, 2023

Indonesia – Delays in delivery of all international inbound items

Pos Indonesia, would like to inform other Union member countries and their designated operators that, as result of the implementation of new import…

24 October, 2023

Jamaica – Fire at central sorting office

Jamaica Post, wishes to inform other Union member countries and their designated operators that the central sorting office experienced a fire outbreak on…

20 October, 2023

Israel – Update on severe military situation

The designated operator of Israel, Israel Postal Company (Israel Post), would like to inform other Union member countries and their designated…

19 October, 2023

Thailand – Floods

Thailand Post, would like to inform other Union member countries and their designated operators that continuing rains in the central and north-eastern…

19 October, 2023

Palestine – Disruption to postal services

Pursuant to Congress resolution C 115/1999 as well as Council of Administration ‎resolutions 4/2008.3, 1/2012.1 and 2/2020.1, Palestine, as an observer to…
12 October, 2023

Philippines – Back to normal following fire at Manila Central Post Office

PHLPost, wishes to inform other Union member countries and their designated operators that the situation has now improved and all postal operations have…
12 October, 2023

Hong Kong, China – Typhoon Koinu

The People's Republic of China's designated operator for Hong Kong, asks us to inform Union member countries and their designated operators that a…
12 October, 2023

Malta – IT issues impacting processing of items

MaltaPost, would like to inform other Union member countries and their designated operators that it is currently experiencing IT issues that are…
12 October, 2023

Israel – Severe military situation

Israel Postal Company (Israel Post), would like to inform other Union member countries and their designated operators that, as of 7 October 2023, Israel…

6 October, 2023

Italy – Clearance of backlog of packets and parcels

Poste Italiane, would like to inform other Union member countries and their designated operators that the national customs IT system is once again…
6 October, 2023

Italy – Back to normal at Malpensa airport

Poste Italiane, would like to inform other Union member countries and their designated operators that all operations at Milan’s Malpensa airport (MXP)…
3 October, 2023

Italy – Strike

Poste Italiane, wishes to inform other Union member countries and their designated operators that the major Italian unions have confirmed a 24-hour…

3 October, 2023

Greece – Update on heavy rainstorms, flooding and landslides

Hellenic Post, asks us to inform other Union member countries and their designated operators that Greek territory has been hit for the second time this…

3 October, 2023

Slovenia – Back to normal

​Posta Slovenije, asks us to inform other Union member countries and their designated operators that all postal operations are back to normal.
26 September, 2023

Canada – Update on wildfires

Canada Post, asks us to inform other Union member countries and their designated operators that the situation has improved in both British Columbia and…

15 September, 2023

Italy – Final update on the natural disaster in Emilia Romagna and Marche…

Poste Italiane, wishes to inform other Union member countries and their designated operators that, following the severe flooding in the Emilia Romagna and…
11 September, 2023

Morocco – Earthquake

Poste Maroc, would like to inform other Union member countries and their designated operators that an earthquake struck the Marrakesh and Agadir regions…

11 September, 2023

Hong Kong, China – Extreme weather conditions

Hongkong Post, the People's Republic of China's designated operator for Hong Kong, asks us to inform Union member countries and their designated operators…