Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

25 September, 2024

Lebanon – Postal services affected by state of war

LibanPost, would like to inform other Union member countries and their designated operators that Lebanon entered in a state of war on 19 September…

23 September, 2024

Viet Nam – Back to normal

VNPost, would like to inform all Union member countries and their designated operators that, following the passage of tropical cyclone Yagi and the…

23 September, 2024

Poland – Update on postal operations following floods

Poczta Polska, wishes to inform other Union member countries and their designated operators that the heavy rainfall and resulting local flash floods…

20 September, 2024

Italy – Strike

Poste Italiane, wishes to inform other Union member countries and their designated operators that a 24-hour strike has been called by several Italian…

20 September, 2024

Thailand – Update on postal operations following floods

Thailand Post, would like to notify other Union member countries and their designated operators that all postal operations continue to be affected by the…

20 September, 2024

Ireland – Interruption to EDI transmission

An Post, wishes to inform other Union member countries and their designated operators that the provision and transmission of certain electronic data…

20 September, 2024

Austria – Flooding

Österreichische Post, wishes to inform other Union member countries and their designated operators that severe weather conditions and heavy rainfalls have…

16 September, 2024

Viet Nam – Severe flooding

VNPost, would like to inform other Union member countries and their designated operators that, owing to the recent passage of Typhoon Yagi, several…

16 September, 2024

Hong Kong, China – Back to normal

Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), asks us to inform Union member countries…

16 September, 2024

Thailand – Update on postal operations following floods

Thailand Post, would like to notify other Union member countries and their designated operators that all postal operations have resumed as normal in…

16 September, 2024

Lao People’s Dem. Rep. – Severe flooding

Lao Post Company Limited, would like to inform other Union member countries and their designated operators that, owing to the passage of super typhoon…

2 September, 2024

Thailand – Update on postal operations following floods

Thailand Post, would like to inform other Union member countries and their designated operators that, following the floods in the northern and eastern…

23 August, 2024

Thailand – Floods

Thailand Post, would like to notify other Union member countries and their designated operators that heavy rains in the northern and eastern parts of the…

23 August, 2024

Philippines – Back to normal

PHLPost, wishes to inform other Union member countries and their designated operators that the IT issues relating to the transmission of CARDIT messages…
13 August, 2024

Philippines – IT issues

PHLPost, asks us to inform other Union member countries and their designated operators that it is currently experiencing some technical issues with the…

13 August, 2024

Brazil – Update on postal services

mpresa Brasileira de Correios e Telégrafos (Correios), would like to inform other Union member countries and their designated operators that all postal…

8 August, 2024

Italy – Back to normal (disruption to postal services in Valle d’Aosta)

Poste Italiane, wishes to inform other Union member countries and their designated operators that postal induction and delivery in the municipalities of…
8 August, 2024

Chile – Back to normal (Severe Weather conditions)

CorreosChile, would like to inform other Union member countries and their designated operators that all postal operations have been back to normal since 7…
31 July, 2024

French Polynesia – Strike

The Office of Posts and Telecommunications (OPT-PF – FARE RATA), France's designated operator for French Polynesia, asks us to inform other Union member…

25 July, 2024

United Kingdom of Great Britain and Northern Ireland – Service back to…

The designated operator of the United Kingdom of Great Britain and Northern Ireland, Royal Mail, would like to advise other Union member countries and…

22 July, 2024

United Kingdom of Great Britain and Northern Ireland – Disruption to…

Royal Mail would like to advise other Union member countries and their designated operators that the global IT outage on Friday, 19 July 2024 has impacted…

16 July, 2024

New Caledonia – Update on the situation and end of case of force majeure

The Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia, wishes to update other Union member countries and…

16 July, 2024

Italy – Back to normal (volcanis eruption of ETNA)

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that normal operations have…
15 July, 2024

Barbados – Back to normal (hurricane)

The designated operator of Barbados, Barbados Postal Service, would like to inform other Union member countries and their designated operators that all…
11 July, 2024

New Caledonia – Update on postal services

Further to EmIS messages 075/2024 and 089/2024, the Office of Posts and Telecommunications (OPT-NC), France's designated operator for New Caledonia,…

11 July, 2024

Viet Nam – Update on IT issues

Further to EmIS 081/2024, the designated operator of Viet Nam, VNPost, would like to inform other Union member countries and their designated operators…

11 July, 2024

Grenada – Hurricane

The designated operator of Grenada, Grenada Postal Corporation, wishes to inform other Union member countries and their designated operators that,…

11 July, 2024

Italy – Disruption to postal services in Valle d’Aosta

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that adverse weather…

11 July, 2024

Saint Vincent and the Grenadines – Hurricane

The designated operator of Saint Vincent and the Grenadines, SVG Post, asks us to inform other Union member countries and their designated operators that…

11 July, 2024

Jamaica – Update on hurricane

Further to EmIS No. 103/2024, the designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated…