Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

26 January, 2021

Turkmenistan – Lifting of measures taken in response to COVID-19

The designated operator of Turkmenistan, Turkmenpost, wishes to inform other Union member countries and their designated operators that the situation of…
25 January, 2021

Slovakia – Extension of lockdown

The designated operator of Slovakia, Slovenská pošta, would like to inform other Union member countries and their designated operators that, in response…

22 January, 2021

Morocco – End of strike

The designated operator of Morocco, Poste Maroc, would like to inform other Union member countries and their designated operators that the strike launched…
22 January, 2021

Czech Republic Post – Relocation of office of exchange (Letter)

​The designated operator of the Czech Republic, Česká pošta s.p., wishes to inform other Union member countries and their designated operators that, owing…

21 January, 2021

Italy – Return to normal following bad weather

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that the bad weather…
20 January, 2021

Samoa – Extension of state of emergency

Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…

20 January, 2021

Portugal – Extension of lockdown

CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that, in response to a significant number of…

20 January, 2021

Jamaica – Extension of national curfew

Jamaica Post wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

19 January, 2021

Chad – Reopening of air borders

The Société Tchadienne des postes et de l'Epargne (STPE), asks us to inform other Union member countries and their designated operators that, following a…

12 January, 2021

Croatia – Earthquake

Croatian Post Inc., would like to inform other Union member countries and their designated operators that, owing to the devastating earthquake on 29…

12 January, 2021

South Africa – Update on lockdown

Following the announcement by the South African President on 11 January 2021, the designated operator of South Africa, South African Post Office (SAPO),…
12 January, 2021

Cuba – Update on the resumption of postal operations

The designated operator of Cuba, Correos de Cuba, asks us to inform other Union member countries and their designated operators that, since 19 November…
11 January, 2021

Correos (ES) - Snow Storms

Due to the extreme weather conditions and due to the heavy snowfall, the collection and delivery of mail is affected throughout the Spanish territory.The…

11 January, 2021

Israel – Extension of lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to an aggravation of the health…

8 January, 2021

Mauritius – Update on international postal services

The designated operator of Mauritius, Mauritius Post, wishes to inform other Union member countries and their designated operators that inbound…

8 January, 2021

Latvia – Update on measures to limit the spread of COVID-19

The designated operator of Latvia, Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian…
7 January, 2021

Morocco – Strike

Poste Maroc, would like to inform other Union member countries and their designated operators that a strike launched on Wednesday, 6 January 2021 is…
7 January, 2021

Morocco – Floods

Poste Maroc, would like to inform other Union member countries and their designated operators that heavy rain in several regions of Morocco has resulted…

7 January, 2021

Barbados – Night-curfew measures to limit the spread of COVID-19

Barbados Postal Service, asks us to inform other Union member countries and their designated operators that, owing to the spike in the number of COVID-19…
5 January, 2021

Korea (Rep.) – Expected delays in postal operations

Korea Post, asks us to inform other Union member countries and their designated operators that several cases of COVID-19 have been confirmed among the…

5 January, 2021

Japan – ITMATT messages

Japan Post, asks us to inform other Union member countries and their designated operators that, although it has been duly submitting ITMATT messages since…

5 January, 2021

Jamaica – Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

5 January, 2021

Chad – Measures to limit the spread of COVID-19

The designated operator of Chad, the Société Tchadienne des postes et de l'Epargne (STPE), asks us to inform other Union member countries and their…
5 January, 2021

Slovakia – Extension of lockdown

Slovenská pošta, would like to inform other Union member countries and their designated operators that, in response to a significant number of new…
4 January, 2021

Panama – Update on the situation regarding the COVID-19 pandemic

Correos de Panamá, asks us to inform other Union member countries and their designated operators that the national government has issued Executive Decree…

4 January, 2021

Serbia – Provision of international postal services

Public Enterprise Post of Serbia, asks us to inform other Union member countries and their designated operators that, following the lifting of the state…

30 December, 2020

Greece – Extension of national lockdown

Hellenic Post (ELTA) would like to inform other Union member countries and their designated operators that the Greek Government has extended the general…

28 December, 2020

Saudi Arabia – New regulations for the transmission of electronic advance…

Saudi Post Corporation, wishes to inform other Union member countries and their designated operators that, in accordance with the relevant provisions of…

28 December, 2020

Israel – Lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to the increasing number of people…

23 December, 2020

El Salvador – Resumption of postal services

Correos de El Salvador wishes to inform other Union member countries and their designated operators that its international inbound mail services are…