Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

14 October, 2020

New Zealand – Lifting of measures to minimize the spread of COVID-19

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that the…
13 October, 2020

Kyrgyzstan – Acceptance of international airmail

Kyrgyz pochtasy, would like to inform other Union member countries and their designated operators that, with effect from 21 September 2020, it is once…

13 October, 2020

Macao, China – Suspension of postal services

The designated operator of Macao, China, Macao Post, asks us to inform other Union member countries and their designated operators that all postal…
12 October, 2020

Cayman Islands – Resumption of postal services

The designated operator of the Cayman Islands, Cayman Islands Postal Services, asks us to inform other Union member countries and their designated…
7 October, 2020

Estonia – Update on measures to limit the spread of COVID-19

Eesti Post, asks us to inform other Union member countries and their designated operators that, with effect from 1 October, all inbound items will be…

7 October, 2020

Australia – Easing of stage 4 restrictions in Melbourne

Australia Post, asks us to inform other Union member countries and their designated operators that the government has eased the stage 4 restrictions in…

7 October, 2020

Cayman Islands – Suspension of postal services

Cayman Islands Postal Services, asks us to inform other Union member countries and their designated operators that it has suspended all postal services…
7 October, 2020

Guatemala – Resumption of international mail services

The General Directorate of Posts and Telegraphs, would like to inform other Union member countries and their designated operators that it is again able to…
7 October, 2020

Zimbabwe – Update on national lockdown

Zimbabwe Posts (Pvt) Ltd (Zimpost), would like to inform other Union member countries and their designated operators that the Government of Zimbabwe has…

30 September, 2020

Cyprus – Update on postal services

Cyprus Post, asks us to inform other Union member countries and their designated operators that a number of air carriers are once again operating flights…

30 September, 2020

Australia Post (AU) - Ban on some food products into Australia

Australia Post would like to advise of additional screening measures on inbound mail into Australia for new biosecurity risks, see attached notice.

The…

30 September, 2020

Honduras (Rep.) – Resumption of inbound mail service

Further to EmIS, announcing that the entire territory of Honduras (Rep.) will remain in lockdown ‎until 4 October 2020 (or a later date to be communicated…

30 September, 2020

Bhutan – Lifting of lockdown

The designated operator of Bhutan, Bhutan Post, asks us to inform other Union member countries and their designated operators that the lockdown has been…

30 September, 2020

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

24 September, 2020

Honduras – Continuation of lockdown

e designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

24 September, 2020

China (People’s Rep.) – Back to normal

China Post, asks us to inform other Union member countries and their designated operators that it is closing the case of force majeure relating to the…

24 September, 2020

China (People’s Rep.) – End of flooding

The designated operator of China (People’s Rep.), China Post, asks us to inform other Union member countries and their designated operators that the…

23 September, 2020

El Salvador – Gradual resumption of postal services

The designated operator of El Salvador, Correos de El Salvador, wishes to inform other Union member countries and their designated operators that the…

23 September, 2020

Grenada – Update on the resumption of postal operations

The designated operator of Grenada, Grenada Postal Corporation, asks us to inform other Union member countries and their designated operators that Grenada…

18 September, 2020

Panama – Update on measures to limit the spread of COVID-19

The designated operator of Panama (Rep.), Correos de Panamá, asks us to inform other Union member countries and their designated operators that, owing to…

18 September, 2020

Bolivia – Lifting of measures to limit the spread of COVID-19

The designated operator of Bolivia, Agencia Boliviana de Correos, asks us to inform other Union member countries and their designated operators that the…

18 September, 2020

Nepal – Resumption of domestic and incoming international flights

The designated operator of Nepal, Nepal Post, asks us to inform other Union member countries and their designated operators that the Government of Nepal…

16 September, 2020

Comoros – Opening of borders and resumption of operations

The Société Nationale des Postes et Services Financiers (SNPSF), wishes to ‎inform other Union member countries and their designated operators that…

15 September, 2020

Israel – Lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to the increasing number of people…

15 September, 2020

Poland - Continuation of COVD-19 measures

​The designated operator of Poland, Poczta Polska, wishes to inform other Union member countries and their designated operators that the measures aimed at…
15 September, 2020

Honduras – Continuation of lockdown

The designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

15 September, 2020

Hong Kong, China – Lifting of measures to limit the spread of COVID-19

The designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the…
14 September, 2020

Malawi – Partial resumption of inbound and outbound mail operations

The designated operator of Malawi, Malawi Post Corporation (MPC), asks us to inform other Union member countries and their designated operators that,…

14 September, 2020

Jamaica – Update on postal services

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

14 September, 2020

Bhutan – Partial lifting of lockdown

The designated operator of Bhutan, Bhutan Post, asks us to inform other Union member countries and their designated operators that the Royal Government of…