Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

22 December, 2025

Italy - Back to normal

Further to EmIS 046/2025, the designated operator of Italy, Poste Italiane, wishes to inform Union member countries and their designated operators that…
22 December, 2025

Thailand - Difficult border situation

The designated operator of Thailand, Thailand Post, wishes to inform Union member countries and their designated operators about a difficult situation…
22 December, 2025

Saudi Arabia - EMSEVT issue

The designated operator of Saudi Arabia, Saudi Post, wishes to inform Union member countries and their designated operators of an IT issue which is…
22 December, 2025

Sweden - IT issue resolved

The designated operator of Sweden, PostNord Group AB, wishes to inform Union member countries and their designated operators that an IT issue has been…
17 December, 2025

Greece - Strike

The designated operator of Greece, Hellenic Post, wishes to inform Union member countries and their designated operators that, since 30 November 2025,…

16 December, 2025

Norway - Data transmission issue affecting EMI events

The designated operator of Norway, Posten Bring AS, wishes to inform Union member countries and their designated operators that an IT issue is affecting…
10 November, 2025

Cuba - Hurricane Melissa

The designated operator of Cuba, Correos de Cuba, wishes to inform Union member countries and their designated operators that, following Hurricane…
31 October, 2025

Italy - Back to normal

Further to EmIS 046/2025, the designated operator of Italy, Poste Italiane, wishes to inform Union member countries and their designated operators that…
31 October, 2025

Madagascar - Back to normal

Further to EmIS 231/2025, the designated operator of Madagascar, Paositra Malagasy, wishes to inform Union member countries and their designated operators…
31 October, 2025

Jamaica - Hurricane Melissa

The designated operator of Jamaica, Jamaica Post, wishes to inform Union member countries and their designated operators that it has suspended all…
21 October, 2025

Greece - Strike

The designated operator of Greece, Hellenic Post, wishes to inform Union member countries and their designated operators that the Confederation of Greek…
21 October, 2025

Rep. of Korea - Update on situation following fire

Further to EmIS 226/2025 and 233/2025, the designated operator of the Republic of Korea, Korea Post, wishes to inform Union member countries and their…
21 October, 2025

Philippines - Update on operational impact of Typhoon Opong

Further to EmIS 238/2025, the designated operator of the Philippines, Philippine Postal Corporation (PHLPost), wishes to provide Union member countries…
2 October, 2025

Madagascar -  Service disruption resulting from demonstrations

The designated operator of Madagascar, Paositra Malagasy, wishes to inform Union member countries and their designated operators that postal services have…
2 October, 2025

Hong Kong, China - Back to normal

Further to EmIS 214/2025, Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to…
2 October, 2025

Philippines - Resumption of postal services

Further to EmIS 222/2025, the designated operator of the Philippines, Philippine Postal Corporation (PHLPost), wishes to inform Union member countries and…
30 September, 2025

Spain  -  Back to normal

Further to EmIS messages 140/2025, the designated operator of Spain, Sociedad Estatal Correos y Telégrafos S.A, S.M.E. (Correos) asks us to inform Union…
30 September, 2025

Greece - Strike

The designated operator of Greece, Hellenic Post, wishes to inform Union member countries and their designated operators that the Confederation of Greek…
30 September, 2025

Rep. of Korea - Fire

The designated operator of the Rep. of Korea, Korea Post, wishes to inform Union member countries and their designated operators that a fire on 26…
30 September, 2025

Botswana - Back to normal

Further to EmIS 054/2025, the designated operator of Botswana, BotswanaPost, wishes to inform Union member countries and their designated operators that…
30 September, 2025

Italy - Back to normal

Further to EmIS 114/2025, the designated operator of Italy, Poste Italiane, wishes to inform Union member countries and their designated operators that…
30 September, 2025

Slovakia - Update on foot-and-mouth disease

Further to EmIS 052/2025 and 056/2025, the designated operator of Slovakia, Slovenská pošta, wishes to inform Union member countries and their designated…
25 September, 2025

Egypt - Disruption to mail services

The designated operator of Egypt, Egypt Post, wishes to inform Union member countries and their designated operators that it is currently experiencing a…
25 September, 2025

Philippines - Resumption of postal services

Further to EmIS 213/2025, the designated operator of the Philippines, Philippine Postal Corporation (PHLPost), wishes to inform Union member countries and…
25 September, 2025

Macao, China - Super typhoon

Macao Post, a designated operator of China (specifically for the special administrative region of Macao), asks us to inform Union member countries and…
25 September, 2025

Hong Kong, China - Super typhoon

Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to inform Union member countries…
12 September, 2025

Hong Kong, China - Back to normal

Further to EmIS 204/2025, Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), asks us to…
12 September, 2025

Macao, China - Back to normal

Further to EmIS 203/2025, Macao Post, China’s designated operator for Macao (specifically for the special administrative region of Macao), asks us to…
12 September, 2025

Hong Kong, China - Tropical storm

Hongkong Post, a designated operator of China (specifically for the special administrative region of Hong Kong), wishes to inform Union member countries…
12 September, 2025

Philippines - Amendment to handling of postal items tagged as containing…

Further to EmIS 115/2025, the designated operator of the Philippines, Philippine Postal Corporation (PHLPost), wishes to inform Union member countries and…