•You support the Swiss Key Market Development Manager in the day-to-day business as well as other team members.

•You prepare reports for business and sales overviews, you assist in the analysis of these figures as well as analyse the lead follow-up process in the Asendia branches and you contribute to some market research in the e-commerce environment in the Swiss market in coordination with Marketing.

•You qualify new incoming support requests from Asendia branches and ensure that these are documented in the CRM in accordance with the agreed process.

•You prepare sales offers for the target country Switzerland, which are passed on to our international subsidiaries.

•You ensure an interface function between our subsidiaries and the Sales Support team of Swiss Post and you coordinate with other departments within Asendia.

•You answer basic enquiries as 1st level support and follow up on pending requests on behalf of the team.

•You are currently studying economics, international management or comparable and you have a strong understanding of the IT.

•You are interested in an international cross-border e-commerce environment.

•Your excellent structure and organized work help Asendia in its dynamic, fast-growing environment.

•You are a self-motivated, persistent, resilient, and flexible person with the ability to listen and understand customer requirements. Your willingness to learn is very high.

•Your strong communication skills ensure the capability of working with people of various cultures, on varying levels of hierarchy. Colleagues can always rely on you.

•You are fluent in English. Ability to work in French would be an asset.