IT Operational Lead & System Administrator

As IT Operational Lead, you will work for the Asendia Group as a member of the Information Technology department and report to the Asendia Group IT Delivery & Technical IT Manager. You will lead the IT operational teams – internal and external - in their daily activities, take care of the service management, monitoring SLAs and deliver appropriate reporting and dashboard. As a System Administrator, you will be responsible for managing policies, structures, tools, and services at a group level in a public cloud environment (mainly AWS, but not limited to).
Location: Paris
Position: Full-time
Closing Date: 10.12.2021
Yellow Line


Your Tasks


As part of your main mission, you will be leading the IT Technical Support team including IT Helpdesk ticketing service and ensuring that IT Helpdesk tickets are monitored and closed within SLA.

You will be leading IT SL2/3 Operations team activities within the team

You will be maintaining the security and integrity of the company's IT systems

You will be maintaining accurate departmental records, including hardware assets and software licenses

Further you will be administrating servers, laptops and PCs including operating systems and applications as well as installing and configuring operating systems and applications, monitoring system backups and recovery

Development and documentation of installation and configuration procedures and network topologies are also part of your tasks

Performing daily system monitoring of servers, LAN, WAN, and telecoms as well as follow-up of managed services suppliers complete your tasks


Your Profile


A bachelor’s or Master’s degree in Computer Information System or similar with 4+ years of experience.

You have in-depth knowledge in technical operational lead, experience in IT Support Organization, Process, Tools and you are certified in ITIL Foundation

You have good knowledge in AWS Console Management and Linux & Windows system admin skills. Data Base admin experience would be an asset.

You are enthusiastic and a team player who likes being involved in transversal topics. Your colleagues can always rely on you.

You are reliable, accurate and have a pragmatic approach to moving your projects forward.

Your strong communication skills ensure the capability of working with people of various levels of hierarchy and from a variety of backgrounds, in an international environment.

You are fluent in English. Ability to work in French and German would be an asset.



About Asendia


Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Employee wellbeing and corporate social responsibility is at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.


How to Apply

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.
You can apply via the LinkedIn advert here
For further information, please contact:
Thierry Jeanneret
Group IT Delivery & IT Technical Manager