The designated operator of Malta, MaltaPost p.l.c., wishes to remind other Union member countries and their designated operators that, owing to the COVID-19 emergency, and further to new government measures to control the pandemic, inbound and outbound letter-post, parcel-post and EMS services remain severely disrupted owing to very limited airline capacity to Malta. This disruption is expected to continue until airlines resume normal operations and sufficient transportation capacity becomes available.
To abide with national health guidelines, while ensuring the continuity of all its obligations towards customers, MaltaPost is also adapting its domestic operations as appropriate to protect the health of postal workers.
Consequently, MaltaPost cannot currently guarantee delivery standards and times. Delays in the processing and delivery of mail are also to be expected throughout the islands of Malta, and compliance with quality of service standards will continue to be affected by force majeure.
MaltaPost thanks all Union member countries and their designated operators for their understanding and cooperation.