New Zealand – Measures to limit the spread of COVID-19

20 August, 2021


New Zealand Post asks us to inform other Union member countries and their designated operators that, with effect from 23.59 (local time) on 17 August 2021, the Government of New Zealand has raised the COVID-19 alert level to 4 (the highest level) owing to community cases of the COVID-19 Delta variant.

The alert level will be reviewed after three days for all areas except Auckland and Coromandel Peninsula, which is likely to remain at level 4 for an initial period of seven days.

As a business entity classified by the New Zealand Government as providing essential services, New Zealand Post remains in operation as was the case during the previous heightened COVID-19 alert levels in New Zealand in 2020 and early 2021.

Implementation of this alert level will affect New Zealand Post's operational performance. Staff have begun to work from home, and New Zealand Post has implemented process changes to ensure a safe working environment, including strictly enforcing social distancing and shift downsizing. This will significantly affect processing and delivery capacity and thus service performance.

New Zealand Post will continue to monitor the rapidly evolving COVID-19 situation and will actively follow the guidance and safety recommendations issued by the Government of New Zealand.

New Zealand Post thanks all Union member countries and their designated operators for their understanding. It will update them via EmIS once the situation has returned to normal.