Belgium – Lockdown

12 November, 2020


The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that, given the level and impact of the second wave of COVID-19, on 30 October the Belgian Government announced a new lockdown, which will run from 2 November at least until 13 December 2020.

bpost is making every effort to ensure the continuity of all services and the delivery of letter and parcel post, daily newspapers and registered items, as well as collection from post boxes. However, the lockdown measures in place for certain categories of staff across Belgium are liable to result in processing and delivery delays throughout the country.

bpost will continue to provide its services according to safety guidelines. All letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered with the postwoman or postman signing in place of the customer (but in their presence).

Operational conditions remain difficult (high levels of staff absence, etc.), and bpost is still required to maintain social distancing rules among staff and between staff and customers. This may cause delays in the processing and delivery of all types of items.

In addition, bpost cannot currently accept letter-post or parcel-post items for destinations to which there is no transport capacity. The list of destination countries available is liable to change every day, and is accessible here:

bpost thanks all Union member countries and their designated operators for their understanding