Latin America B2C E-commerce Report 2019

08 October, 2019

E-Commerce Destinations

B2C e-commerce turnover is forecast to reach approximately $84 billion in 2019.

‘Since the level of infrastructure development in the region is not homogenous, the e-merchant must analyse and apply different strategies to each target country in this area.’
María Gómez-Juárez, Head of Marketing and Sales, Asendia Spain

This exclusive report delves into the details of the B2C e-commerce market in Latin America, including connectivity, digital readiness, and device usage. The report also includes in-depth interviews with experts from SAP, Asendia, and PagBrasil.

 

Infrastructure & Logistics

Chile ranks as one of the best in e-commerce indices, second in the Ease of Doing Business index, and first in both the Logistics Performance Index and the E-Government Development Index (within the Latin America region). Mexico is also doing well in the indices, coming first in Ease of Doing Business and third in the Logistics Performance Index.

 

E-commerce Landscape

The internet penetration of Latin American countries varies between 39% in Honduras and 88% in Uruguay. Meanwhile, e-shopper penetration is between 7.60% in Guatemala and 78% in Argentina.

Overall, the most used device for online shopping is desktop computer, while countries such as Cuba, Guyana, Paraguay, and Suriname show a preference for mobile.

 

If you want to learn more about internet penetration and B2C turnover, download the Latin America E-commerce Report now. You’ll find additional information on market penetration and a general overview of the Latin American Market.

Click me

 

Related Asendia Insights
08/10/2025

CX: Retailers adapting to cope with shopper pain points

Press Release 7th October 2025, London | Asendia 

Customer experience (CX) remains high on retailer priorities, according to new data from Asendia's…

22/09/2025

Global Retail Voices: Asendia showcases 10 pioneers redefining customer…

Press Release 22nd September 2025, London | Asendia 

Asendia, a global leader in e-commerce and mail solutions, today announces the latest edition of its…

18/09/2025

Growing Your Cross-Border Business in APAC

The Asia-Pacific (APAC) region has become a powerhouse for cross-border e-commerce.

With digitally savvy consumers, booming social commerce, and a strong…