Returns Insights

19 June, 2024

Infographic: Leveraging Returns to Unlock Global Loyalty

The crucial role of Returns in shaping Consumer Behavior and Loyalty on a Global Scale.

Our recent Global Voices survey, encompassing over…

15 April, 2024

Returns opportunities for retailers

Returns are an inevitable part of e-commerce, and while they might be viewed as a cost and operational challenge, savvy retailers recognize…

8 April, 2024

To charge or not to charge for returns

With free returns proving too costly for many retailers, is it time to start charging customers for the privilege?

Online shoppers have…

28 March, 2024

One in four shoppers avoid buying from international retailers due to…

Press Release 27th March 2024, Paris | Asendia 

Asendia, a global leader in ecommerce and mail solutions, and ESW, leading global…

29 February, 2024

Helen Scurfield discusses international e-commerce parcel delivery…

"Fulfilling Online Fashion And Footwear Orders Is A Core Element Of Our Business"

Asendia empowers businesses to expand globally, ensuring…

5 July, 2023

Asendia’s e-PAQ Returns: the ultimate solution as six in ten…

Press Release 4th July 2023 | Paris, France 

e-PAQ Returns is a comprehensive end-to-end solution which complements the panel of…

12 June, 2023

How can retailers improve returns and reduce costs?

As Key Market Development Manager for e-PAQ Returns by Asendia, Jonathan Tubb is best placed to provide expert insight to retailers on how…

3 June, 2021

e-creator: your personalized e-commerce guide

We are happy to announce the launch of our e-creator - a tool where you can create your own personalized e-commerce guide.

15 April, 2021

How much are returns costing fashion, health, and beauty e-tailers?

The rapid and continuous growth of the fashion and beauty e-commerce sector has resulted in a fast-paced and exciting market offering…

18 August, 2020

How to Minimise E-commerce Returns – 5 Key Questions

What is the true rate of online returns around the world?

16 June, 2020

How to Choose the Best eCommerce Solutions for Your Business

With so many options available, it can be exhausting trying to choose the best ecommerce solutions for your business. You need to feel…

4 February, 2020

Essential processes to put in place to reduce e-commerce returns

Returns can be the surprise drain on resources that many e-commerce businesses simply don’t see coming. According to Invesp, around30%of…