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usa&canada

Shipping to the USA & Canada?

We help your business reach the USA and Canada with trusted delivery solutions.

 

Expertise in USA and Canada

Asendia’s largest subsidiary is in America, with several mail centres, and Broad Reach - part of the Asendia family - is located in Toronto. This helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition you expect.

 

Key destinations for international growth

The USA and Canada are key destinations for many cross-border e-tailers. They are markets that are well understood, where English is the preferred language, and where online shopping comes naturally.

USA

The US is a vital global market due to its purchasing power, heavy consumption and open-minded approach to trade. And the amazing thing is – it’s still growing!

Asendia USA is an approved wholesaler under the USPS Global Direct Entry® (GDE) Wholesaler Program and has many commercial partners too, which offers significant discounts for final-mile delivery of international inbound shipments. 

Asendia New York

Asendia Canada

Canada

Canada is a market with many opportunities, especially for retailers in countries where English and French are widely spoken. Canada’s customers are enthusiastic online shoppers and the e-commerce ecosystem is booming.

Within the Asendia family we have Broad Reach, Canada’s trusted e-commerce delivery network specialist.


Why choose Asendia for shipping to the USA and Canada?

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Strong partnerships with final-mile carriers
We leverage trusted local carriers, from USPS and Canada Post to commercial partners, including Broad Reach, part of the Asendia family.
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Affordable and tracked delivery options
With e-PAQ Select, e-PAQ Plus, and e-PAQ Elite enjoy reliable tracking and competitive pricing tailored for e-commerce.
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E-commerce expertise you can trust
We specialise in cross-border logistics for online retailers, helping you grow with confidence in the US and Canadian markets.
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Simplified customs and duties handling
We support DDP (Delivered Duty Paid), reducing friction for your customers and minimizing delays.
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Easy and convenient returns
Flexible return solutions help build trust with your North American shoppers.
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Sustainable shipping
Aligned with science-based reduction initiative (SBTi), we embrace a continuous process to commit to more transparency and accountability.

New U.S. customs regulations – What you need to know in 2025

Shipping to the USA? Important customs updates may affect your cross-border business.

Following the recent suspension of the De Minimis exemption, all shipments to the U.S. – regardless of value
– are now subject to duties and taxes. Here’s what that means for your business:
 
 

No more duty-free for shipments under $800

Previously duty-free low-value parcels are no longer exempt. Every package now pays applicable taxes and duties.

 

Duties must be paid upfront

U.S. Customs no longer accepts payment on delivery. Use the DDP model (Delivered Duty Paid) to avoid delays and ensure a smooth delivery experience for your customers.

 

Customs documentation is mandatory and must be accurate

Include the following in every shipment:

  • Harmonized System (HS) code

  • Country of origin

  • Full commercial invoice

  • Manufacturer ID (MID)

Incomplete or inaccurate data = delays, returns or penalties.

 

You must designate an importer of record (IOR)

An IOR must be registered in the U.S. and file through the ACE (Automated Commercial Environment) system to clear goods efficiently.

 

Postal disruptions may occur

Some postal services have temporarily paused U.S. shipments due to the complexity of the new customs regulations. Plan accordingly.

 

 What you can do now

✔ Update your documentation workflows
✔ Switch to the DDP model if you haven’t already
✔ Inform your customers of potential changes and timelines

Empowering your business to grow across borders with our e-commerce & mail solutions.

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© 2025 Asendia Management SAS

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Contact us

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Part of the Asendia Group

 

© 2024 Asendia Management SAS