Scale internationally faster, smarter & with total confidence.

your business internationally with delivery choice that wins customers.

shopper experiences across the full journey; customs, delivery and returns.

on shipping and returns, optimise the process, and move faster.
Small businesses can offer big-brand delivery experiences too.

Every retailer is different, and shopper preferences vary worldwide. That's why e-PAQ is smart-designed as a flexible suite of international delivery and returns solutions that adapt to your goals and markets.
Home delivery that connects you to the world.
Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.
Today’s shoppers value choice and flexibility.
e-PAQ’s out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.
A great returns experience keeps customers coming back.
e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.
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Excellence made personal
Our people are your advantage. Every client is supported by experts who blend deep market understanding with a human touch.
With our people, everything is possible.
Agility without limits
We move fast, flex with change, and scale with your ambitions. Our global, multi-carrier network spans more than 200 destinations giving you freedom, reach and reliability.
You're never locked in. Just switched on and ready to grow.
Seamless and scalable
We plug directly into your systems to simplify every step. Our smart technology empowers you to ship faster, better and with confidence.
Seamless technology means smarter logistics and greater control.
We seamlessly connect with e-commerce platforms, marketplaces, OMS, and shipping tools.
International e-commerce moves fast. Our agile model and expert teams help you stay ahead and pivot quickly if you need to.
We select the right carrier for every parcel - so you’re never locked into one last-mile provider. By combining lane performance monitoring with configurable routing rules, we can:
200+ destinations | 100's of options | Postal & commercial
When delivery and returns feel familiar for each market - options, timings, and drop-off points - shoppers buy with confidence.

From declarations to duties, our specialists ensure your shipments move smoothly across borders, avoiding delays and customer frustration.

Plug in once and track everything. Unified data and real-time updates keep you and your customers informed from checkout to delivery.

Behind every shipment is a team that knows your market and your customers supporting you as an extension of your business.

Every brand is unique. Our flexible logistics model evolves with your business, helping you enter new regions, manage complexity or implement a seamless returns lifecycle.
From first international orders to global scale, e-PAQ adapts to your goals and markets.
Start shipping internationally with confidence. Get set up fast — with expert support at every step.
Optimise shopper experience as volumes rise — without adding complexity.
Tailor delivery, returns, and integrations across markets and channels.
"Whether you're expanding into new regions or fine-tuning performance in existing ones, Asendia gives you confidence, clarity, and control."
Hendrik Kummeling
Chief Growth Officer
With over 2,000 dedicated experts in 17 countries, we deliver to 200 destinations across the globe for some of the biggest international retail brands - as well as thousands of fast-growing small businesses.
asendia was formed in 2012 as a joint venture between La Poste (France) and Swiss Post (Switzerland) and has grown ever since into a forward-thinking, smart, and innovative global e-commerce logistics company.
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“Team Asendia – this is amazing work. You guys are on fire and you’ve delivered to the day – as promise and to such an amazingly high quality. We are absolutely delighted, thank you! You have finished my week on an absolute high!”
“Wool and the Gang are switching all traffic to Asendia; we loved the traffic light system (of services updates).”
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Asendia is by far the most resourceful and provides the best communications.
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“Having alternative solutions being brought to the table is of great help given the ever-changing landscape; it enables us to have confidence in our ability to react quickly should new guidelines be issued from any country.”
© 2026 Asendia Management SAS
© 2024 Asendia Management SAS