Belgium – Update on measures to limit the spread of COVID-19

06 April, 2021


The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that, on 24 March 2021, given the impact of the third wave of the pandemic, the Belgian government announced a new lockdown from 26 March at 22.00 until at least 25 April 2021. 

Throughout the country, transmission of the virus has increased significantly. The measures announced aim to keep contact between people to a strict minimum across Belgium during the lockdown period.

bpost is making every effort to ensure the continuity of all services and the delivery of letter post, parcels, daily newspapers and registered letters, as well as collection from post boxes. However, the lockdown measures in place for certain categories of staff across Belgium prevent full compliance with delivery times and collection of the addressee's signature, and may thus result in processing and delivery delays.

bpost will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal worker's signature in place of the customer's (in the customer's presence).

Operational conditions remain difficult, and bpost is still required to maintain physical distancing among staff and between staff and customers. This may cause delays in the processing and delivery of all types of items.

In addition, bpost cannot currently accept letter-post or parcel-post items for destinations to which there is no transport capacity. The list of destination countries available is liable to change and is accessible here:

bpost thanks all Union member countries and their designated operators for their understanding.