El Salvador – Gradual resumption of postal services

23 September, 2020


The designated operator of El Salvador, Correos de El Salvador, wishes to inform other Union member countries and their designated operators that the government-mandated closure, effective from 17 March 2020, of El Salvador International Airport to commercial flights, which transport postal cargo, has had a direct impact on the receipt, processing and delivery of letter-post, parcel-post, EMS and registered items. Similarly, the measurement of quality parameters for these mail classes has also been affected.

El Salvador International Airport will gradually reopen to incoming and outgoing commercial flights with effect from 19 September 2020, and a normal flight schedule is expected to be operational by 4 October 2020. Designated operators are encouraged to consult with their partner airlines to ensure that postal cargo can be safely transported to El Salvador. International shipping services have not yet resumed. More information is available at www.cepa.gob.sv/los-vuelos-comerciales-para-salir-e-ingresar-a-el-salvador-se-reactivan-el-19-de-septiembre.

Owing to the quarantine in place until 16 June 2020 and the subsequent gradual return of the workforce, and in view of the large volumes of accumulated mail and the addition of dispatches received via cargo flights in recent weeks, the processing and delivery of letter-post and registered items remain subject to delays.

Correos de El Salvador is making every effort to deliver mail as quickly as possible, but it is still unable to ensure compliance with the delivery times set out in quality standards.

Correos de El Salvador will inform other Union member countries and their designated operators if any further provisions likely to affect postal services are adopted by the authorities. Equally, it will notify them when the situation returns to normal.

Correos de El Salvador wishes to thank other Union member countries and their designated operators for their understanding.