Sri Lanka – Measures to minimize the spread of COVID-19

28 April, 2021


The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that, owing to a worsening of the COVID-19 situation, new measures to prevent the spread of the virus have been implemented in Sri Lanka.

As a result, 50% of all government institutions, including Sri Lanka Post, immediately rolled back to work from home status until 31 May 2021. These new measures will continue to impact delivery standards for all categories of mail; the Department of Posts will not be able to guarantee the agreed standards.

However, all mail items sent to Sri Lanka will be processed and delivered in compliance with restrictions imposed by the government. The office of exchange and all other mail sorting centres are operating with a reduced work force. Most of the administrative functions will be carried out through telework, depending on the availability of resources.

International airports remain open to limited passenger/cargo flights, and outbound mail transport is still restricted to the limited number of destinations with available air carriers. The updated destination list is available at

The Department of Posts thanks all Union member countries and their designated operators for their understanding.