What's happening in the French e-commerce market? (Get the full…
As part of the research for their French e-commerce retail sector report, RetailX spoke with Arnaud Lorant, Asendia’s Head of e-commerce…
Speaking about the partnership Qasim Akhlaq, Managing Director of Public Desire said: "Even as a small business we have always felt well looked after and have never been made to feel that we are not just as important as any other retailer. As a young business Asendia has a lot of passion and that really comes through when you work with them. You are never made to feel like a number, and their solution was perfect for us.
Working with Asendia gives us access to knowledge and information that we would struggle to develop ourselves. Our customer service team uses The Hub regularly and we benefit from our Account Manager keeping us informed about new lane and service launches."
The Hub is a unique library of information developed by Asendia which is made available to all of the retailers it works with. A suite of materials giving unrivalled information about destination countries, The Hub enables retailers to understand the various nuances of different countries and use this information to inform their global development.
It is really reassuring to have a partner like Asendia. As our brand continues to grow and develop, it gives me confidence to know we have Asendia on our side. Essentially we can stay focused on our business and what we are good at and wnDirect is there for our global eCommerce needs.